Last updated 15 November 2026
Gamble Lock Door & Glass Inc. operates this website. This policy explains what personal information we collect through it, why, and what we do with it. It is written to reflect our obligations under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
Information you give us. When you contact us through a form on this site, by email or by telephone, we collect what you provide — typically your name, company, email address, telephone number, site address and a description of the work you need. We use it to respond to you, to quote and schedule work, and to maintain our records of that work.
Information collected automatically. Like most websites, our web server records standard technical information when you visit: IP address, browser type, pages viewed, and the page you arrived from. We use analytics software to understand which pages are useful and how people find us.
Cookies. This site uses cookies — small files stored by your browser. Some are necessary for the site to function. Others support analytics. You can block or delete cookies through your browser settings; the site will still work, though some features may not behave as expected.
What we do not do
We do not sell personal information. We do not rent or trade mailing lists. We do not use information collected through this website for automated decision-making.
Who we share information with
We share personal information only where it is necessary to do the work or where the law requires it. That includes service providers acting on our behalf — for example our website host, email provider and analytics provider — and subcontractors attending a site on our behalf, who receive only what they need to complete the job.
Some of these providers operate outside Canada, which means information may be stored or processed in another country and may be accessible to that country’s authorities under its laws.
How long we keep it
We keep enquiry and customer records for as long as needed to provide the service and to meet our legal, tax and insurance obligations, after which we delete or anonymize them.
How we protect it
We use reasonable physical, organizational and technical safeguards appropriate to the sensitivity of the information. No method of transmission over the internet is completely secure, so please do not send sensitive information such as payment card details by email.
Your rights
You may ask us what personal information we hold about you, ask us to correct it if it is inaccurate, or ask us to delete it where we are not required to keep it. You may also withdraw consent to marketing contact at any time. We will respond within 30 days.
Contacting us
Questions, requests or complaints about privacy should go to our Privacy Officer:
Gamble Lock Door & Glass Inc.
320 Harry Walker Parkway North, Newmarket, Ontario
Email: info@gamblelock.com
Telephone: 905-895-3348
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Changes
We may update this policy. The date at the top shows when it was last revised.
